Glammed Babes FAQs
Q. What is your refund/exchange policy?
A. NO REFUNDS. If there is an issue with your order, feel free to email. If it is an error on Glammed by Cam, LLC part, we will be sure to correct it! NO EXCHANGES!
Q. My body butter has melted, is it still useable? What do I do?
Yes! Body butters are still reusable after melting. Although it won’t have the same color/whip pattern, you can still refrigerate for 30 minutes.
Q. My order says it is in transit. Where is it?
A. Once your package has been shipped out, it is no longer in our possession. Please direct tracking questions to USPS who is in possession of your package.
Q. I received my order and my box was damaged what do I do?
A. All priority packages come with insurance. You can call the post office and file a claim to get your money back. We are not responsible for the post office man handling our packages. We put fragile stickers and try our best to protect our products with bubble wrap. Here is the direct link to file a claim: https://www.usps.com/help/claims.htm
Q. My order says it’s being returned back to you. What does that mean? What do I do?
A. If for any reason your order is shipped back to us, we will refund the item, NOT SHIPPING! Shipping has already been paid for when we print out the label.
Q. When do you restock products?
A. It depends on the item, all updates are posted on my Instagram, @_daboricuanegrita
Q. What is your order processing time?
A. 2-3 BUSINESS DAYS! This excludes weekends and major holidays. If you order during a major sale, it may take more than 2-3 days for your order to process. Please be patient on receiving your order.
Q. How can I contact you?
A. By Email: info@glammedxcam.com
*PLEASE ALLOW 48 hours for an email response!*
Q. Who do you ship with?
A. I always use the shipping service that will get you your package the fastest. This may vary, but will ALWAYS be either UPS or USPS.
Q. Do you ship outside of the US?
A. Yes, we ship everywhere!
Q. Where are you located?
A. Texas